Everything you’d rather ask up front

Every project gets its own fixed quote, because a five-page site for a landscaper and an online store with 400 products are not the same job. Rather than advertise a “from” price that never turns out to be the price, I look at what you actually need and give you one number in writing before anything starts.

Nothing you pay me is what keeps your site online. The build is a fixed one-off price, and your hosting and domain — typically a few dollars a month and around fifteen a year — are paid directly by you, in your own account. Plenty of clients do keep me on a small monthly arrangement for maintenance, changes and being able to call me when something needs fixing; that is a service you opt into because it is useful, and you can stop it at any time without your site going anywhere.

Yes — a deposit to book the slot and begin, with the balance due at launch. It is set out in the quote alongside the scope, so there are no surprises on either side.

We talk about it before any work happens. I price the addition separately and you decide whether it is worth it. Nothing gets added to your invoice that you did not agree to first.

A focused small-business site is usually a couple of weeks of build time; e-commerce and custom systems take longer. The honest variable is content and feedback — projects stall when photos and approvals take three weeks to arrive, not because the code is slow. I will give you a realistic date at quote stage and keep you posted against it.

Less than you would think. One proper conversation at the start, then a review at a couple of checkpoints. I draft the copy, source imagery, and bring you something real to react to — reacting is much easier than inventing.

You see direction early, before it is built, precisely so that we are not discovering a mismatch at the end. Revision rounds are written into the scope. In practice disagreements are about specific things — a colour, a headline, a section order — and those get fixed the same day.

Completely. At launch, the code, the design files, the domain, and the hosting account are all transferred into your name. There is no licence, no lease, and no clause that takes it back. If we never work together again, nothing about your website changes.

Yes, if you want that. Tell me at the start and I will set the site up so that the parts you are likely to change — prices, hours, staff, service lists — are editable without touching code, and show you how in a short walkthrough.

Then you hire one and hand them the files. The code is written to be read by other people: conventional structure, no obscure framework choices, no deliberate obfuscation. Making yourself hard to replace is a business model I have no interest in.

A website cannot create demand that is not there, and anyone who guarantees you leads is guessing. What it reliably does is convert the people already looking: it loads in a second, states plainly what you do and where you do it, answers the obvious objections, and makes contacting you a single tap. That is what moves the number.

I build the foundations into every site — technical structure, schema, speed, local listings, page-level metadata — rather than selling it as a monthly retainer afterwards. That covers what most local businesses need. If you are in a genuinely competitive national market, I will tell you honestly that you need an ongoing specialist, not me.

If it is something I built, I fix it. Beyond that, you can reach me for changes whenever you need them, quoted per job. There is no support plan you have to buy in advance to be allowed to ask.

No — most clients arrive with neither. I write the first draft of your copy from our conversation, and where you have nothing usable I source and implement imagery that suits your business. If it is worth arranging a real photoshoot, I will say so, because your own photos always outperform anything generic.